Answer a couple of questions and we'll show you how to fix it.
What's your role?
👤
I'm a player
I accidentally created two accounts for myself
🛠
I'm a group admin
I see duplicate entries for the same player in my tournament, league, or club
Registered vs non-registered: Players with a small green Squabbit icon beside their name are "registered" — they've signed up for a Squabbit account. Players without the icon are "non-registered" — you created them yourself and they haven't signed up yet.
Do either of the duplicate players have the green icon?
👥
Neither has the green icon
I accidentally created two entries for the same person
🔄
One has it, one doesn't
I created a player, then they registered separately
⚠
Both have the green icon
The player has two registered accounts
Merge them with Merge my account
This usually happens when you sign up with email on one device and Apple or Google on another, and the emails don't match. Merge them so your scores, groups, and history all stay attached to a single profile.
1Sign in to the account you want to keep
Open Squabbit on the account that has the data you want to keep going forward (or just the sign-in method you'd rather use).
2Go to Profile → Settings → Merge my account
Open your profile, tap Settings, then Merge my account.
3Search for and select your other account
Search for your duplicate by name and tap to select it. Squabbit will confirm it's a different account from the one you're signed in as.
4Sign in as the duplicate to prove it's yours
You'll be prompted to authenticate as the duplicate account — using whichever sign-in method that one uses (email, Apple, or Google). This proves you own both accounts.
5Pick which sign-in to keep
Squabbit shows both sign-in methods side by side and asks which one to keep going forward. Pick the one you want to use, and the other is removed automatically. All your scores, rounds, and group memberships from both accounts are merged into one profile.
What if my duplicate isn't a registered account? If you only see the duplicate's name (no green Squabbit icon), the merge flow still works — just pick that entry in step 3 and Squabbit skips the sign-in step since there's no separate account to authenticate.
Why does this happen? Each sign-in method (email, Apple, Google) is tied to a unique email address. If you use Apple's "Hide My Email," it creates a private relay address that Squabbit treats as a separate account.
Delete the extra player entry
Since you created both entries, you can edit and delete either one.
1Open the duplicate player's profile
Find the player entry you want to remove and tap on their name to open their profile.
2Delete the entry
Tap the 3 dots menu, then Profile settings, then Delete user.
Tip: This should rarely happen. If you try creating a player with the same name as an existing one, the app will warn you and offer to use the existing entry instead.
Ask the player to use Merge my account
This can happen when you add a player by name and they later register with a slightly different name (e.g. "Jon" vs "Jonathan"). The player can merge the two from their own profile.
1Ask the player to sign in to their registered account
The one with the green Squabbit icon — the account they signed up with.
2Profile → Settings → Merge my account
From their profile, tap Settings, then Merge my account.
3Search for and select the duplicate you created
The picker shows everyone they could possibly be a duplicate of. They pick the entry without the green icon (the one you created). Since that entry isn't a registered account, no extra sign-in step is needed.
4Done
All scores and data from the entry you created are combined into the player's registered account, and the duplicate is removed automatically.
Older path still works: If the player prefers, they can also open the non-registered profile (the one you created), tap the 3 dots, and pick Merge accounts from there. Same result either way.
Why does this happen? When a player signs up with a different name than the one you entered, Squabbit can't automatically match them. The merge feature lets the player connect the two entries manually.
Ask the player to use Merge my account
When both entries are registered accounts, only the player can fix this — but they don't have to lose any data. The Merge my account flow combines both accounts into one.
1Send the player the merge instructions
Ask them to sign in to either of their two accounts on Squabbit, then go to Profile → Settings → Merge my account.
2They search for and select their duplicate
From the search page, they pick the other account by name. Squabbit prompts them to authenticate as that account to prove it's also theirs (this is how it can safely merge two registered accounts).
3Pick which sign-in to keep
Squabbit shows both sign-in methods (e.g. Email vs Apple) side by side and asks which one to keep. The other is removed and all scores, rounds, and group memberships from both accounts collapse into a single profile.
Why can't an admin fix this directly? Registered accounts are owned by the player — the merge has to be initiated by someone who can sign in to both accounts. As an admin you can remove a player from your group, but the account merge itself has to come from the player.
